Welcome to NexRep
NexRep has innovated the home agent contact center model by focusing on agent operations and sourcing that delivers professional level agents that match customer profiles. The result has been a fast growing company that attracts the best talent and delights clients and agents.
Multi-System or Entirely External
Tier 1 Customer Care
Tier 2 Support
Multichannel Support
Appointment Setting
Maximum Revenue with our
Abandon Shopping Cart
Outbound Re-marketing and Recovery
Retention Programs
Market Research
Management Team
Teddy Liaw
CEO
Teddy has 10+ years of technology and contact center expertise. Prior to NexRep, he managed a $88MM business unit at LiveOps, and had roles at Levi Strauss and Company, Canon Computer Systems and TEK-Pacific.
Josh Mendoza
Title
Josh is our VP, General Manager, Client Services and has over 19 years in the call center industry delivering superior results to some of the largest global brands. He has been instrumental in expanding and sustaining strong client relationships in retail, consumer services, travel, hospitality, high-tech, and more. Josh has led customer service and sales contact center industries supporting both, internal call center and outsourced call center operations.
Chris Carlisle
Title
